Loss adjusting – specialising in construction and engineering claims – is a niche area of expertise. Or, as we like to call it, ‘niche-pertise’. Construction and engineering is our forte (as is making up nonsensical words) and we pride ourselves on that.
Because it is such a niche area, it’s not often that the general public are able to see high profile examples in the media. Just recently, however, a construction incident occurred in Sydney’s south which became front page news.
The incident in question? A crane toppled and crashed into the units of an apartment block in Wolli Creek, injuring three people. Emergency services evacuated the building and a number of other apartment blocks in the area out of fear that the collapsed crane could shift. For this crane, it was a case of high climb, hard fall.
Fire and Rescue NSW Superintendent Josh Turner told the Huffington Post that “work is being done to assess the damage the crane has caused in the first instance and what work can be done to secure the crane — our priority here is no further risks to persons on the site or surrounding the site.”
So, in terms of insurance, what happens next? Well from a loss adjusting perspective, it might be a lengthy process to determine exactly what caused the collapse. For the loss adjusters, it will involve a thorough investigation of the circumstances, one or more site visits and a whole lot of data and material analysis.
Loss adjusting is about finding out the who, what, where, when and how of the incident. This can also involve a lot of interviewing and communicating with people who are involved in the claim. In the end, it’s about finding the correct answer as quickly and efficiently as the situation will allow.
Words by Skye Jamieson