We understand the need for adequate investigation.

We also understand when, on occasions, there is a need to temper pedantry with pragmatism.

Regardless of whether it’s a small desktop review or a complex multiparty claim, we apply our three core concepts to all claims.  And while we are outcomes-focused, we also intuitively understand claims handling is a relationship-based exercise.

Our main areas of operation are traditional Loss Adjusting services in respect to claims resolution, including:

  • Investigation of circumstances
    • Review of policy liability
    • Review of liability and contractual issues
    • Review of quantum and costings
  • Scopes of Work
  • Desktop assessments
  • Dispute resolution and mediation
  • Representation of insurers and insureds at tribunals/mediations
  • Litigation support
  • Builders Warranty Insurance claims


Please note, FT Adjusting do not normally undertake personal injury investigations however our sister company FT Commercial do such work.  Please contact FT Commercial on +61 2 9869 8415 for further enquiries.